Surf, stream, and browse on our improved network. Get faster internet by changing out your modem for free. Call 682-4483 or email firstname.lastname@example.org to schedule a modem replacement.
Your current modem needs to be replace with the Smart RG 802.11 modem to improve your Internet experience. You will enjoy faster Internet speeds oﬀered by our upgraded network.
Your current modem supports our previous Internet network. The Smart RG 802.11 modem supports our upgrade network that will improve your Internet experience
It's free! We will replace your modem at no cost.
It's important that we change out your modem by May 30, 2018 to prevent interruptions to your phone and Internet service.
There are 2 ways you can reach us to schedule our appointment:
1. Email us at email@example.com with the following information:
a. Day you would like us to replace your modem: Monday, Tuesday, Wednesday, Thursday or Friday
b. Preferred time slot
c. c. 9:00am – 10:30am | 10:30am – 12:00pm | 1:30pm – 3:00pm | 3:00pm – 4:30pm
d. Contact information: home phone number, contact name, and other contact number.
2. Call our Customer Service Hotline at 682-4483 and provide the above information.
Yes, The technicians will need to enter your home to replace and test your modem.
Our technicians will work swiftly and efficiently as possible to complete the replacement. The replacement is estimated to take about 15minutes.
You may experience service interruptions to your Home Phone and Internet. To avoid any service interruptions, please make an appointment as soon as possible.
If your modem is not replaced by May 30 you may experience service interruptions. Visit any IT&E store or call 682-4483 when you return to restore service.